Enable Data Innovation in Telecommunications
Reshape the vision of your telecom company with Artificial Intelligence
and data analytics. Power your customer profiling, engagement and
services with AI to boost your sales and enhance the customer
experience.
Provide the best customer care
Predicted NPS
Predict customer satisfaction scores
(NPS).
Next bill predictions
Predict customer’s next bill
amount.
Digital channels
Predict the probability of customers
migrating to digital channels.
Call center Root Cause analysis
Understand the most important
reasons customers call about a bill.
Specific call reason
Understand the probability a customer
will call for a specific reason.
NCA – Next Call predications
Predict the probability of a customer
calling again about the same topic.
Engage your customers
Timing model
Predict customer response times.
Data allowance
Understand if a customer will exceed or
renew their data allowance.
Premium subscriptions
Predict the probability of a customer
buying a premium subscription.
Propensity to Multi-LOB
Understand if a customer will switch
from 1-LOB to Multi-LOB subscription.
Product recommendations
Identify products customers are most
likely to be interested in buying.
“Try & Buy” propensity
Predict the propensity of a user to try a
service or product and buy it later.
Profile customers with data insights
Pricing sensitivity
Predict customer sensitivity to a price or
value add.
Lifetime value
Estimate future customer revenue.
Churn
Predict the probability of a customer
churning.
Demographics predictions
Fill in the gaps on demographic data
to build consumer profiles.
Next purchase
Understand the purchases customers are
likely to make in the future.
Risk
score
Automate credit score evaluations.
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